Shipment of your order:
Small parts are generally shipped with track and trace within 2 days after we receive your payment. Delivery times, shipping method and packing/shipping cost for dyno's will always be discussed with you before finalizing the order.
Returns and warranties:
We always try to give the best attention to our products and the shipping. However, if something went wrong then this always needs to be reported to us by phone or e-mail before sending any products to us. We might be able to solve your issue without needing to have the product in our company.
The shipping cost for returning a product that is still under warranty need to be paid by the customer if a product needs to be returned to us. Roteg Racing will use a comparable shipping method to return the product to you after repair/substitution.